Rates

Cyber PA is available on a retained or ad-hoc basis, at the following rates:

Individual tailor made retainer packages can be arranged to suit the particular needs of the client, for example, a monthly retainer package guarantees a set number of hours per month.

Bronze Package - 10 hours per month : £180

Silver Package - 15 hours per month : £240

Gold Package - 20 hours per month : £300

Platinum Package - Bespoke Package : POA

Any hours worked over the monthly package amount will be charged at the hourly rate.

Hourly Rate : £20-£30

This rate applies to work undertaken between the hours of 08:30 and 17:30.  If weekend or evening assistance is requested, there is a surcharge of 50% on hourly rates.

This will be charged in 15 minute increments, with a minimum charge of 1 hour.

Hourly rates relate to professional services.  Any additional specific costs incurred such as stationery, postage, packing, travel and other expenses will be added to the client's bill.

Mileage would be charged at 40p per mile + hourly rate after the first 15 minutes + congestion charge if applicable.

Personal Online Shopping: £30 per assignment

Audio Transcription - £1 per minute of recorded information

Terms

Client Agreement  - All clients will be asked to sign a client contract and confidentiality agreement before the commencement of any work.

Payment of Invoices  -  Invoices are sent out with completed work and include a detailed breakdown of expenditure and must be paid within 14 days from date of invoice.

Confidentiality  -  Cyber PA complies with the Data Protection Act 1998 and will never disclose client information without the client's consent.  All assignments and client contact details are treated in the strictest confidence and are only retained for as long as necessary.

Assignment  -  All completed work will be delivered via email, CD or 1st class post.  Hand delivery locally by arrangement at £5:00.

Errors and Corrections  -  We will endeavour to ensure that all completed work is error free, the final proofreading of all work is the responsibility of the client.  Any errors must be notified within 7 days of receipt of the completed work.

Meetings  -  For insurance purposes, no personal visits to Cyber PA's premise are permitted, except for drop off and collection by prior arragement.

www.Cyber-PA.co.uk

phone : 07885 596711

email : info@Cyber-PA.co.uk